Phoenix Vacation Rental Management
Local, In-House, and Quick to Answer
Local, In-House, and Quick to Answer
Proven Experience
With years of experience, we ensure strong property performance through smooth operations and great guest service.
Local Expertise
Our local team offers expert guidance, hands-on management, and fast support, bringing an authentic insider touch to every stay.
8 Years as Airbnb Superhost
Plus VRBO Premier Host status.
We Cover the Whole Valley, From an Office in the Valley
We manage homes in Phoenix, Mesa, Chandler, Gilbert, Tempe, Glendale, and Peoria. Our office and our crews are here. We handle it all locally.
That matters when a guest locks themselves out, when a pool pump fails in July, or when a city changes its permit rules. Distance is not a detail in this business.
What Is Included
24/7 Guest Communication
Around-the-clock responses to every guest inquiry and issue.
24/7 Maintenance Coordination
We coordinate repairs any time, day or night.
Professional Cleaning
Professional cleaning by our in-house team, not subcontractors.
Digital Guidebook
A digital guidebook for guests, ready before they arrive.
Printed & Digital In-Home Guidebook
Both a printed and digital guidebook inside every home.
Consumable Supplies
Consumable supplies restocked every turnover.
All Linens
All linens provided and laundered.
Dynamic Pricing
Dynamic pricing and revenue management to maximize your earnings.
Listing Optimization
Listing creation and optimization across platforms.
Monthly Owner Statement
Monthly owner statement and payment.
Damage Protection
Damage protection on every home.
We will walk you through our fee on our first call. It is one percentage, and it covers the list above.
Our In-House Cleaners and Our Maintenance Tech, Not Subcontractors
This is the part most owners do not think to ask about, and it is the part that determines whether your guests leave five stars.
Almost every short-term rental manager in the valley subcontracts cleaning and maintenance. That means a rotating cast of vendors, no accountability when a turnover is missed, and a scramble every time something breaks on a Saturday.
Sway has its own housekeeping team and its own maintenance technician. They work only on Sway homes. When a guest reports a problem at 9pm, we are not calling around for a vendor. We are dispatching our own person.
Your Owner Portal
You get a login from day one. Inside it you can:
- See every current and upcoming reservation
- View your availability calendar
- Book your own stays at your property
- Edit stays you have already booked
- Block any dates you want for your own use, any time, with no approval needed
It is your house. You should never have to ask permission to use it.
What We Cover
No Onboarding Fee
No onboarding or setup fee.
No Long-Term Contract
No long-term contract, 30 days notice either way.
Consumables on Us
Consumables covered by us: soap, paper goods, laundry and cleaning supplies.
Linen Replacement
Linen replacement covered by us.
Damage Waiver
Guest-caused damage covered by a damage waiver charged to the guest, so it does not come out of owner revenue.
Repairs at Cost
Maintenance and repairs billed at cost, no markup.
Licensing Handled
State license, city license, county registration and renewals handled by us.
Frequently Asked Questions
